Management information systems within an organization comprise of
three key resources on which MIS focuses – people, information, and information
technology
In this second case study,
we will address how organizations are using technology to track the location of
people. In some instances, people don’t even know they are being tracked.
QUESTION 1
Location-based tracking is common to all smartphones, for good
reason or bad. The popular location-based service company Foursquare has
an app so you can check in at various locations to receive discounts, become
Mayor, and see who else might be there. DealLeak, which aggregates deals
from the likes of Groupon and Living Social, needs your location in order to
offer local discounts on products and services to you. How many
location-based service apps do you have on your smartphone? How often do
you use them and why?
DISCUSSION
I am using Android smartphone
by Samsung. As a result most of my application by Google play. Few of the most
frequent location service I use are Google Maps and Waze. Both of the services
help me to navigate my route and travelling with my car.
I am using it everyday to
find the journey distance and how long it will take me to arrive at the
destination. This will help me to schedule and plan my travelling for an
appointment.Besides, early notification of the traffic condition and live
traffic update really help me a lot to avoid certain road.
QUESTION 2
Apple and Google defended their processes by stating that their
privacy policies very clearly stated what information would be gathered, how
that information would be used, and how and with whom that information might be
shared. When was the last time you read the privacy policy of any
technology tool, such as a Web browser or app? Do you think very many
people actually read these? Do the disclaimers in these privacy policies
give the offering organization the right to do anything with your information?
DISCUSSION
I read it last week for an application installation inside my
notebook when the company IT deploy an update for our new Email client.
I don't think many users by
default read the full description of the Privacy Policy and End User agreement
before we install application in our devices. They are interested to click, I agree
at the checkbox of End-User License Agreement (EULA).
Yes, inside the privacy
policies Google did mention the usage of the information they collect about
user when they are using the Google services.
In this Google Privacy
Policies [ http://www.google.com/policies/privacy/
], it mention Google Privacy Policy that explains:
- What information Google collect and why they collect it.
- How they use that information.
- The choices Goole offer, including how to access and update information.
To the end users they must
be aware of this Privacy Information gathering and their potential usage. The
need and important to spend time and reading the Agreement and Privacy
statement.To the Organization, choices and notification to the customers is important
so correct measurement and Data handling is taken care off.
QUESTION 3
What about location-based tracking in car systems like GM’s
OnStar? Those systems know the car’s location to give you driving
directions and perhaps identify local restaurants or other venues. Are
you comfortable with this? When was the last time you bought a paper map?
How much do you rely on your car’s GPS system?
DISCUSSION
Yes, many people are
comfortable with the GPS systems in cars. Initially customers looking for the
GPS system to provide security to track their Car if got stolen. Besides, it
can help traveling and aid driver with the unfamiliar route to their
destination.
The location awareness
services will provide customers the list of shops and restaurant in certain
location. Not to forget, the Petrol Station and als Emergency services like
Police station and Hospital or clinics.
As a result, end user need
to trade off their privacy information to the service providers and their
partners to gain the extra services for additional benefits to users.
QUESTION 4
What about smartphone tracking for parents who want to know where
their children are and where they’ve been? Minors under the age of 18
have very few privacy rights, especially when it comes to parents’ knowledge of
where they are. Are parents going too far in wanting to know where their
children are? What are the benefits of such systems for parents?
For the children? What does the term “helicopter parent” refer to?
DISCUSSION
Secondary school kids will see this as intrusion to their privacy.
They prefer to be most of the time with their friends and do activity together.
They feel independence and can take care of themselves.
Parents that always checking on the kids will be threat to the
degree of the freedom they want.
The modern parents nowadays will look at the Tracking application
as an additional safety assurance to their kids. Whether they are in the school
then attend the tuition class or participate with the school extra co
curricular activity. Parents will love and comfortable since they know
whereabouts of their kids.
Helicopter parenting refers to "a style of parents who are
over focused on their children," says Carolyn Daitch, Ph.D., director of
the Center for the Treatment of Anxiety Disorders near Detroit and author of Anxiety
Disorders: The Go-To Guide. "They typically take too much responsibility
for their children's experiences and, specifically, their successes or
failures," Dr. Daitch says. [Source http://www.parents.com/parenting/better-parenting/what-is-helicopter-parenting/
] The term "helicopter parent" was first used in Dr. Haim Ginott's
1969 book Parents & Teenagers by teens who said their parents would hover
over them like a helicopter; the term became popular enough to become a
dictionary entry in 2011.
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